Help & Support

📬 Contact Support

For account issues, billing questions, bug reports, or anything else:

Email: support@snaplexicon.com
Response time: Within 24 hours

💳 Billing & Subscriptions

To cancel a subscription: iOS users go to Settings → Apple ID → Subscriptions → SnapLexicon.
Android users go to Google Play → Subscriptions → SnapLexicon.
Web users go to Subscription → Manage Subscription in the app.

🔑 Account & Password

Use the "Forgot Password" option on the login screen to reset your password. For account deletion, visit snaplexicon.com/account/delete .

⭐ Credits Not Showing

Pull down to refresh in the app. If credits still don't appear within 5 minutes of purchase, email us with your receipt and we'll add them manually.

🐛 Report a Bug

Email support@snaplexicon.com with a description of what happened, your device model, iOS/Android version, and app version. Screenshots are always helpful.

🗑️ Delete My Account

You can request account deletion at snaplexicon.com/account/delete or by emailing support@snaplexicon.com.

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